Johnston, Inc. operates as a representative and distributor for the manufacturers shown on our products page. Often orders are placed with, and invoiced by, the manufacturer of the purchased equipment (please see note below). For orders invoiced by Johnston, Inc. we accept purchase orders with net 30 day terms for qualified customers. We also accept Visa and MasterCard payment.

Important information concerning order entry

As a manufacturer's representative, Johnston, Inc. typically places customer orders directly with the manufacturer for entry, processing, shipping, and invoicing. This means that in most cases shipments and invoices will be sent to our customers from the manufacturer with payment being due directly to the manufacturer.

For example, if an order for pump tubing is phoned in to our office, that order will be placed with Teledyne ISCO and the customers billing and shipping address will be provided to Teledyne ISCO for processing. In this instance the purchase would be addressed either to Teledyen ISCO c/o Johnston, Inc. or to Teledyne ISCO directly as payment will be made to Teledyne ISCO.

Given that many of our customers use vendor codes for creating purchase orders, occasionally the customer receives an invoice from a different vendor than that shown on their purchase order. We make every effort to inform our customers of the appropriate order entry/vendor addresses when quotations are provided and at time of order placement. We certainly appreciate your cooperation concerning this issue.